CAST AND CREW » PROFILES » PROFILE:

John Craig

NAME: John Craig

PROFESSION: Other

EXPERIENCE: A highly motivated and enthusiastic individual with diverse experience. Skills include SAP, JDE, Apple works, MS Office, FileMaker inventory control, customer relations and problem solving. Bilingual in English and Vietnamese. Objective: chance to be working again? I have a CLEAN DMV and no rap sheet of any kind.

BIOGRAPHICAL INFO: 02/2007 – 05/27/08, Affymetrix Inc, West Sacramento, CA Materials Associate III • Handle all incoming/outgoing materials for receiving/shipping material (RMA/RTV) • Verify shipping order, pack appropriately, load/unload shipments into transporting vehicles • Prepare shipping documents (bills of lading, packing slips), and validate product kitting/packaging • Schedule material pickups with various freight companies (UPS, Fed EX, etc.) • Check for damaged goods and initiate damage claims as necessary • Assemble complex reagents requiring controlled environmental and cold chain constraints • Picks and audits orders. Loads trucks. Maintains return product and empties pallets and shelves, operates floor jack. Operates forklift. Performs general housekeeping duties in the warehouse • HAZMAT Certification (Dept of Transportation), Forklift certified (in-house training) 11/2005 - 11/2006, Devine Intermodal, Sacramento, CA Dispatcher / Customer Service • Handled all shipping/receiving operations for ocean, rail, truckload and warehouse deliveries • Routed deliveries from Northern California to Nevada regions • Monitored daily progress for 100 drivers using Tritium application • Communicated with managers and customer service to ensure timely deliveries of sea containers 2/2005 – 11/2005, Apria Healthcare, Sacramento, CA Logistics /Dispatcher • Performed dispatching duties, routing all same-day deliveries using Mobile Cast system • Monitored progress of 350 drivers to ensure timely deliveries to destination sites • Interacted with heavy volume of customers to confirm deliveries and schedule pickups 7/2004 – 2/2005, California Automobile Association (CSAA), Elk Grove, CA Logistics Supervisor/Dispatcher • Received member telephone requests and dispatched for emergency roadside assistance • Performed data entry of member information into CSAA computer systems; determined eligibility • Escalated member concerns, interpret policy/guidelines for contract station personnel • Provided general information to members and approved auto repair under CSAA insurance policy 4/1995 - 6/2004, Apple Computer Inc, Elk Grove, CA Logistic / Dispatch/Customer Service • Managed product inventory, performed cycle counting and reconciled inventory inconsistencies • Coordinated deliveries from suppliers, forwarders and carriers to ensure adequate and timely stock • Developed operational standards, procedures and guidelines and coordinated the implementation locally • Managed over 100 temp service personnel, ensuring smooth assembly and production operations EDUCATION Certificate in Adobe Dreamweaver CS4 & Adobe Photoshop CS4 (2010) – Occupational Skills Center (OSC), Sacramento, CA Certificate in 70-270 Microsoft Certified Professional (2010) – Occupational Skills Center (OSC), Sacramento, CA Certificate in Medical Billing & Coding (2009) – Occupational Skills Center (OSC), Sacramento, CA

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PHONE: (916) 812-7932

EMAIL: bernardcraig@yahoo.com

WEBSITE:

LOCATION: Sacramento, CA 95757

COUNTRY: United States